Shipping policy

Every order is packed by hand in our Utah kitchen. Here’s how shipping works.

When your order ships
We ship orders within 2 business days (Monday through Friday, not counting holidays). You’ll get an email with tracking as soon as it’s on its way.

Where we ship
We ship anywhere in the United States, including Alaska, Hawaii, U.S. territories and APO/FPO/DPO addresses. We don’t ship outside the U.S. right now.

What shipping costs
Standard shipping rates apply. Your shipping cost is calculated at checkout from live carrier rates, based on your address and the delivery speed you choose. We ship most orders with UPS. We don’t have a store-wide free-shipping threshold.

How long delivery takes
Delivery time depends on the shipping option you choose at checkout. Carrier delivery dates are estimates, and weather or carrier delays can happen.

If something goes wrong
If your order arrives damaged or isn’t what you ordered, email hello@granolagirlgranola.com within 14 days of delivery with your order number and a photo, and we’ll make it right. Our refund policy has the details. If tracking says your order was delivered but you can’t find it, email us and we’ll help you sort it out with the carrier.